HR Guides
Knowledge you can put to work.
From a good question to an informed decision. Methods, examples and templates for your team.
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eNPS — calculation, interpretation and limitations
Calculate eNPS correctly, include passive responses and interpret changes alongside sample size, participation and survey context.
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Competency frameworks — expectations, levels and role profiles
Define competencies and expectations, then interpret gaps without false precision. Examples of role profiles and behaviours.
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Constructive feedback — the SBI model and examples
Use situation, behaviour and impact to prepare a feedback conversation, check assumptions and agree a next step.
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Employee survey privacy — segmentation, GDPR and question boundaries
Segmentation fields, small groups, consent and sensitive questions: GDPR principles, national employment rules and safe survey reporting.
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Employee turnover — how to calculate and investigate it
Calculate turnover consistently and combine HR records with employee feedback without making unsupported predictions about individuals.
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How often should you survey employees?
Broader surveys, targeted pulses and event-based feedback. Choose a cadence without one-size-fits-all rules.
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How to interpret small-team survey results
Response counts, participation, distributions and trends: interpret survey results without unsupported conclusions.
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How to run a 360-degree review — purpose, questions and interpretation
Plan a 360 review: select perspectives, design questions, explain confidentiality and discuss findings with examples and sources.
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Onboarding — an example 30/60/90-day plan
Onboarding stages, responsibilities and example questions for new hires. Adapt the plan to the role and working context.
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One-on-one meetings — agenda, questions and follow-through
An example one-on-one agenda, conversation questions and practical notes. Match the cadence to your team’s needs.
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Performance reviews — from criteria to conversation
Prepare performance reviews with clear criteria, a suitable cadence and practical follow-up. A guide for managers and HR.
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What to do after an employee survey
From findings to priorities, ownership and communication. An example post-survey action plan.
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eNPS — calculation, interpretation and limitations
Calculate eNPS correctly, include passive responses and interpret changes alongside sample size, participation and survey context.
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eNPS, satisfaction and engagement — what to measure?
Match the measure to the decision: recommendation, satisfaction and engagement describe different things.
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360-degree review — questions to adapt
Example behaviour questions, scale anchors and rater instructions. An original template to adapt and pilot.
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Employee experience survey + eNPS — template
Separate questions about recommendation, satisfaction and working conditions. An adaptable template with interpretation guidance.
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Individual Development Plan (IDP) — Ready-Made Template
A ready-made individual development plan (IDP) template: goals, actions, success measures, and deadlines. How to turn a 360° review into real development.
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Sources and adaptable examples, without one-size-fits-all answers.